For Patients
Our goal is to provide you and your loved ones with quality care and service. That's why the friendly staff works to minimize paperwork and increase conveniences. Below is a list of online resources to prepare for your visit to our practice.
New Patient Information
Download any of our new patient forms and learn about new patients at our practice.
Accepted Insurance
Learn which managed care plans our practice currently accepts.
Billing Information
Learn about our financial and billing policies.
This website is designed to answer questions you may have about your health, our practice and our policies.
You have the right to express your concerns about patient care and safety to clinic personnel and/or management without being subject to coercion, discrimination, reprisal or unreasonable interruption of care; and to be informed of the resolution process for your concerns.
You also have the right to lodge a concern with the appropriate agency, whether you have used the clinic's grievance process or not.
If you are a Medicare beneficiary and have concerns regarding the quality of your care or coverage decisions, contact the Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO) for Texas:
Acentra Health
Toll Free Phone: (888) 315-0636
TTY: 711
Toll-Free Fax: (844) 878-7921
Mailing address:
1650 Summit Lake Dr., Suite 102
Tallahassee, FL 32317
If you have a consumer-related complaint, such as a concern regarding Protected Health Information (PHI) privacy or other consumer protections, you may contact the Texas Attorney General through their online portal or by calling the Consumer Protection Hotline at (800) 621-0508.